Business Process Outsourcing Services

OVSolution Technologies Business Process outsourcing solutions include
Voice

Welcome call
Customer life cycle management
Dunning
Health check calling
VAS selling
Up-selling & Cross-selling
First bill calling
Collection
Premium reminder calling
Data validation
Customer Service
Retention / Cancellations
Tele-Sales
Order Taking
Appointment Setting


Non-Voice

Data entry
Claim process
PDC Management
Address & Credit verification
Pick up
Order Processing
Billing
Transcription
Customer Service – Email / Chat based
Technical Support – Email / Chat based
Account Payable Processing