Our client is one of the largest insurance & health care provider, based out of Sydney, Australia.
- Ensure 24/7 availability of the production environment and lead the daily operations of the production environment
- Be available for after-hours support, on-call, and perform maintenance
- Participate in Change Advisory Board Review Meetings with customer
- Build monitoring tools to ensure system availability, resource utilization and capacity
- Create network services dashboard providing insights into capacity, activities, and SLA measurements
- Should able to perform upgrades on Cisco routers/switches/WLC whenever required
- Drive continuous improvement and process change suggestion to management
- Monitor performance and ensure system availability and reliability
- Monitor system resource utilization, trending, and capacity planning
- Configure and implement the backup tools for auto configuration on Network device
- Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
- Ability to handle multiple projects within timeline
- Documenting the issues, creating the knowledge base articles and updating the inventory
- Manage Data Center operations for hardware installation and during maintenance whenever required
- Position Description - Network Engineer
- Ownership of root cause analysis process and ensure remediation of major issues. Ability to aid
- in a support capacity with problem and incident resolution and assume major incident and
- problem ownership and accountability
The Successful Applicant
- Bachelor's degree in network administration, information technology, or computer science
- 4 to 6 years of experience supporting technical enterprise solutions
- Previous experience in IT, security or systems support, or network administrator positions
- preferred
- Must have intermediate to advance Configuring and Troubleshooting knowledge of switches and
- routers in a network production environment (Multi-vendor network devices dell & cisco, Cisco
- Nexus families, Cisco catalyst families, AWS Cisco Meraki, Cisco ASR, Cisco Febric Interconnect
- etc..)
- Basic to intermediate skill in troubleshooting voice systems - Mitel 3300 CX Controller, Mi voice
- Business Virtual for Enterprise, T1/E1 Combo MMC (PRI)
- Knowledge of Security device like Palo Alto and Cisco ASA etc.
- Sound knowledge on disaster recovery activities.
- Good analytical and troubleshooting skills (the ability to think logically through a problem) and
- must have the initiative, perseverance, and commitment to see problems through to resolution.
- Good communication skills and a team player
What's on Offer
- Competitive compensation commensurate with role and skill set
- Medical Insurance Coverage worth of 10 Lacs
- Social Benifits including PF & Gratuity
- A fast-paced, growth-oriented environment with the associated (challenges and) rewards
- Opportunity to grow and develop your own skills and create your future
- Remote work is here to stay - we offer the flexibility of a hybrid model and WFH
Quote job refJN-092023-6176785
- Bachelor's degree in network administration, information technology, or computer science
- 4 to 6 years of experience supporting technical enterprise solutions
- Previous experience in IT, security or systems support, or network administrator positions
- preferred
- Must have intermediate to advance Configuring and Troubleshooting knowledge of switches and
- routers in a network production environment (Multi-vendor network devices dell & cisco, Cisco
- Nexus families, Cisco catalyst families, AWS Cisco Meraki, Cisco ASR, Cisco Febric Interconnect
- etc..)
- Basic to intermediate skill in troubleshooting voice systems - Mitel 3300 CX Controller, Mi voice
- Business Virtual for Enterprise, T1/E1 Combo MMC (PRI)
- Knowledge of Security device like Palo Alto and Cisco ASA etc.
- Sound knowledge on disaster recovery activities.
- Good analytical and troubleshooting skills (the ability to think logically through a problem) and
- must have the initiative, perseverance, and commitment to see problems through to resolution.
- Good communication skills and a team player